SMS in your industry

MessageMedia's clients include NZ organisations across every industry - we understand your unique needs. To find out how we can help you reach your business goals, contact us.

SMS buyers' guide

SMS is a relatively new industry with few entry barriers - novice resellers come and go at regular intervals. To ensure you choose a reliable SMS provider we recommend you ask these questions.

CUSTOMER PHONE ENQUIRIES

AVERAGE WAIT TIME

MessageMedia is committed to providing exceptional service at every interaction. This includes answering your calls in the fastest possible time because we know you are busy and can't afford to wait.

This table shows the average wait times for inbound phone enquiries.

Answer time for inbound callsTodayThis monthLast month
% of calls answered in under 15 seconds65.8277.3580.32
% of calls answered in under 60 seconds89.8792.694.73

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Deloitte Technology
Fast 50 Awards
7 years running

Australian Small Business Champions
Finalist

Neller HR Champion Award
CEO Award, Finalist

Mobile Marketing & Advertising Awards
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Innovation Award, Finalist

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