SMS in your industry

MessageMedia's clients include NZ organisations across every industry - we understand your unique needs. To find out how we can help you reach your business goals, contact us.

SMS buyers' guide

SMS is a relatively new industry with few entry barriers - novice resellers come and go at regular intervals. To ensure you choose a reliable SMS provider we recommend you ask these questions.

CUSTOMER SATISFACTION

WHAT REALLY KEEPS US GOING

Customer satisfaction is the most important measure of how well we're doing our job. We stay in regular contact with our clients and have received positive feedback from many of them:

 

We operate hydropower stations and send automated SMS alerts to our staff. It’s important these messages are delivered and with MessageMedia, we know they get through. The service saves us time and money, helping us to operate more efficiently – previously we could only send a single message and needed someone to complete an on-site or online assessment to understand the problem. Now we can send very specific messages to mobile handsets so we know exactly what the problem is right away. The service is very easy to setup and use and MessageMedia’s support team is available if you need them.
David Inch, Managing Director, NZ Energy

MessageMedia offers a great service and have been really helpful in answering our mutual clients’ questions.  We find them really easy to work with.
Vivienne Lintott, Vision VPM

We operate in one of the highest payment default industry’s in Australia, Telecommunications. MessageMedia is our front line tool to keep our Aged Receivables under control.The flexible, easy to use platform enables my staff to send relevant reminders and overdue information direct to our customers. Without doubt, when we send messages to our customers, we get a response
Barry Ford, Managing Director, Powercom Pacific

We use MessageMedia SMS to keep in touch with buyers, tenants, tradespeople and each other - it's the easiest way to send updates and reminders. Our phone bills have decreased dramatically, and it helps us connect with our database to increase attendance at auctions and open for inspections.
Paul Sansom, Director, Ray White Real Estate

I have tried other SMS companies and now I only use MessageMedia. Their pricing is realistic and their account management is the best I've experienced. Stop looking, you have found your SMS provider, I know I have.
National Trade Marketing Manager, Coca-Cola Amatil

Lives depend on our software - we are a fire sprinkler monitoring company, our systems are approved by the British government, and reliable SMS was non-negotiable. MessageMedia had a reliability guarantee which was great, it was the only company to have one, and their blue chip customers also made us feel comfortable.
John Steele, Nationwide Fire Sprinklers

We looked at a number of API suppliers, but MessageMedia was the 1st to meet all our requirements: 1) the API was easy to integrate 2) they were cost effective, and 3) the service was reliable - a 100% uptime guarantee and the quality of their large clients was reassuring, especially in a market with a lot of 'fly-by-night' providers. Their technical support has also been very good.
Nick Adams, Com2 Communications

As with most things a range of factors were considered, MessageMedia came out on top because they had no minimum monthly charge, we could put multiple users on the one account, and the service is web based and easy to use.
James Dawkins, CET Group

We use MessageMediabecause we can rely on them. I'm extremely impressed with the service, virtually all messages get through, and we have customers responding to our messages within minutes. It's a great way to reduce no-shows and build long term relationships with customers.
Saks Hair and Beauty

Initially we chose a cheap, web-based SMS service. After countless incidents of messages not being received - we switched to MessageMedia and we haven't looked back. The first SMS service we used didn't receive replies - we didn't know what we were missing until we moved our business to MessageMedia.
Sharna, Panache: Modelling, Promotional and Talent Agency

MessageMedia SMS is an invaluable tool in informing our clients of their appointments. It is a gentle reminder service that allows us to contact our customers and it allows them to respond to us, both quickly and efficiently. Using this service has reduced no shows for appointments and in turn increased revenue for the company. A service we really could not do without.
Toby Dicker, Guest Relations, The Chapel

MessageMedia has streamlined our job despatch process to our field based team, resulting in increased efficiency. We also avoid calling staff whilst they're driving, thereby improving safety.
Pestokill

 

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Why MessageMedia?

  • Superior technology
  • Reliability
  • Experience
  • Simplicity
  • Value

Awards

Deloitte Technology
Fast 50 Awards
6 years running

Australian Small Business Champions
Finalist

Neller HR Champion Award
CEO Award, Finalist

Mobile Marketing & Advertising Awards
Best use of internet

Telstra Business Awards
Innovation Award, Finalist

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